COMMON QUESTIONS

I Promise To Provide You With

The Best Care & Communication.

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WHAT DO I NEED TO PROVIDE AT THE INITIAL CONSULTATION?

All animals need to be up to date on shots unless there are extenuating circumstances (if that’s the case, please discuss with me).

WHAT KIND OF ANIMALS DO YOU CARE FOR?

I care for most animals, as long as they don’t pose a danger to the pet sitter. I do not care for any animals that have a history of biting, fighting or attacking other animals or people. Check my services page to see all that I offer!

I NEED A PET SITTER TODAY BECAUSE MY OTHER SITTER CANCELLED. WILL YOU PET SIT WITHOUT A MEET AND GREET?

Sorry, I require a meet and greet for the safety of everyone involved. I MUST first meet the pets before they are cared for.

I HAVE NEVER USED AN OVERNIGHT PET SITTER BEFORE; CAN YOU TELL ME A LITTLE BIT ABOUT THIS SERVICE?

I offer a 24 hour overnight visit from 12 noon to 12 noon. Overnight visits give you peace of mind of knowing that your home is being looked after and your pets will be getting lots of extra attention. They sleep in their usual spots, even if that means in bed with me! That means you can be worry-free while you’re away.

WHAT IS YOUR CONTACT INFO?

Email: MelindaMeltzer@yahoo.com

Cell Phone: (909)-568-7897

DO YOU VISIT AT THE TIME I REQUESTED?

Yes, I will do my best to be at your home within an hour of the requested time. I am one person and I can only be in one place at a time. However, If I am doing an overnight stay I may be gone for drop in visits periodically.

HOW MANY HOURS A DAY WILL YOU BE AT MY HOME?

I only leave to run errands such as going to the store or to do a drop in visit. I will never leave an animal longer than 6 consecutive hours.

WHAT HAPPENS IF I DON’T LEAVE ENOUGH FOOD FOR MY PETS?

I will contact you and you can order/ have it shipped to the home I am caring for.

ARE YOU INSURED?

Yes, Stay and Play Pet Sitting has Liability insurance through Pet Care and commercial vehicle insurance through Mercury.

WHAT IS YOUR PRIVACY POLICY?

Stay and Play Pet Sitting will safeguard the confidentiality and security of the information I obtain from you. I am committed to protecting your privacy. I use the information we collect for the purpose of your pet’s visits and to process your payments. This notice describes Stay and Play’s privacy policy as it relates to the collection, protection and disclosure of such information resulting from application or emergency forms.

HOW IS PAYMENT HANDLED?

I accept Check, Cash, or Paypal.

The deposit for half of the total is due at the meet and greet to reserve the dates. If you are an existing client, your deposit is due as soon as possible, up to a year before the start date to reserve the date needed.

IF MY PET HAS AN ACCIDENT DO YOU CLEAN IT UP?

Yes. I will do my best to clean it using your supplies located under your sink.

DO YOU OFFER ANY SORT OF SATISFACTION GUARANTEE?

I guarantee that your pets will be cared for just the way you specify every time! If you are not 100% satisfied with the service that was provided, I will be happy to address your concerns. Stay and Play Pet Sitting believes in lasting client relationships, so my service is only complete when you return home and are completely satisfied.

CAN YOU LET ME KNOW HOW MY PETS ARE DOING WHILE I’M AWAY?

Of course! This is a part of the service that includes text updates, photos, and videos. If you wish to video chat with your pet, I can arrange that.

DO YOU BOARD PETS?

I do not board pets in my home. I do provide daily visits for your pets or I can stay overnight in your home.

I will customize a schedule to fit your pets needs. Your pets will be much happier in their own home stress-free! No travel trauma or exposure to diseases.

WILL I RECEIVE A REFUND IF I LEAVE LATER THAN EXPECTED OR RETURN EARLY?

No, please understand that I have made time for your visits and may have turned away others to allow time for your pets. I appreciate your understanding in this matter. There will be no refunds, only credits. Please see cancellation policy for more details.


Who Can Benefit From Stay and Play’s Pet Sitting?

  • Retired persons who want to travel, but their kids have moved out and don’t have anyone to watch their fur babies

  • Military persons who travel often to work and want to provide safety, stability, and consistency for pets

  • People who work long hours; I do not suggest leaving a dog in a crate more than 6 hours without a potty break and chance to stretch. Clients are too tired to walk the dog when they get home but their dog deserves the exercise to keep him happy and healthy!

  • People with short lunch breaks that don’t have time to rush home to care for their pets and eat lunch

  • A social butterfly that does not have time to stop at home between work, the gym, and evening plans

  • Persons that have been injured or had surgery with physical limitations and are unable to care for their pets at this time

  • People who want construction done to their home while they are on vacation, but don’t want to leave it UNINHABITED

  • People who start a new job that requires them to be away from their pets for an extended period of time

  • In case of emergencies, such as, you have to leave last minute to visit a sick relative

  • People who want peace of mind when they go on vacation Or Need To Go Away For Work

 Animals That Can Benefit

  • Special Needs pets with preexisting illness or injury. I am an experienced Veterinary Assistant that is ready to administer subcutaneous injections or give oral meds to animals that have seizures, or are diabetic

  • Puppies need lots of potty breaks and attention, They can’t be boarded beCause they have not had all their shots yet, Can’t be left alone because they chew and explore with their mouths. we want to avoid poisoning, choking, or injury

  • Dog’s that don’t like to travel in a car. Get motion sickness- no travel trauma

  • Dog with separation anxiety that don’t like being alone

  • Senior Dogs that need medications, supplements, frequent potty breaks and patience

  • Independent dogs- that don’t like strangers. Prefer to be alone. Don’t like playing with other dogs, don’t like dog parks

  • Locations where a doggy door is not an option because of the danger of wild life such as coyotes, hawks, snakes, etc.

  • High energy dogs that need multiple walks per day otherwise they may become destructive

  • Dogs who like loads of one on one attention. I only house sit one location at a time.

  • Dogs that don’t do well in a boarding environment (Not used to being in a cage for an excessive amount of time)

  • Pre-operative or post operative but don’t want to leave in hospital. More comfortable in own home. I will Communicate with vet, administer meds, clean wounds, change bandage, warm compress, give fluids, pick up meds for you

  • Dogs or cats that shed a lot and require daily brushing and de-tangling

  • Adventurous pets that eat toys, swallow rocks, eat wood and need CLOSE attention

  • Dog’s that have vet appointments while you are at work. Instead of taking the day off, hire me to transport, care and communicate for you

  • Dog’s that need to see the dentist while you are at work. I will transport and provide specialized care for such patients